- Health Tech Nerds
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- FAQs
How do I update my email?
Please email us with your current email address and new email address and we’ll update it for you.
Do you offer group discounts?
We offer discounts for groups with a minimum of 10 subscriptions. Please email us if interested.
Yes, we offer sponsored ads in our weekly newsletter - learn more here.
How do I update my email?
If you’d like to update your email, please email us and we will update it on your behalf.
How do I change or cancel my membership?
If you’d like to cancel your membership or switch from monthly to annual, follow these steps:
Log in: click the three lines in the upper right corner and enter your email associated with HTN. You will then receive a link to that email to access
Click the profile icon in the upper right corner
Change or cancel your membership
To switch from monthly to annual, click Manage Subscription
To cancel, click Cancel Premium Subscription.
How do I update my payment method?
Log in: click the three lines in the upper right corner and enter your email associated with HTN. You will then receive a link to that email to access
Click the profile icon in the upper right corner
Click Manage Subscription
You will be brought to a Stripe portal where you can update your payment method. Please be sure to remove any outdated payment methods.
Can I pause my membership?
Unfortunately it is not possible to pause your membership, but we hope to offer that in the future! Instead, cancel your subscription and you can upgrade again at any time.
It’s possible you are not logged in or your membership has been canceled either intentionally or due to failed payment.
To log in, simply click the three lines in the upper right corner, enter your email associated with HTN, and you’ll receive a link to that email to access.
If after logging in you still can’t access premium content, click the profile icon in the upper right corner to verify your subscription status.
How do I invite someone to join the HTN Slack?
Thanks for spreading the word! The HTN Slack is exclusive to premium subscribers so please direct them to this page to join and we’ll send a Slack invite within one business day of them joining.
How do I update my member directory profile?
Please email us with your requested changes and we’ll update it for you.
How do I update my Slack email?
To update the email connected to the HTN Slack, follow these steps. If you are in multiple Slack groups, be sure you select Health Tech Nerds in the upper right before updating your email.
How do I update my Slack profile?
To update your HTN Slack profile, follow these steps.
How can I join or pause coffee chats?
Coffee chats are a great way to meet members you may not otherwise cross paths with. To take part, simply join the #coffee-chats channel in Slack and you will be randomly paired every two weeks.
If at any time you want to pause pairings, navigate to the catchup app and adjust your preferences accordingly. Note that if you are unresponsive or miss multiple meetings in a row, the tool will disable automated pairings.
If you didn’t find the answer you were looking for, contact us. We’ll be in touch within 1-2 business days. We appreciate your patience as a team of <5 serving 5,500+ customers. Thank you!